Contacting the Ombudsman

Postal address:

Victoria & NSW PO Box 7095
Hawthorn North VIC 3122

Queensland PO Box 2615
Mansfield Qld 4122

Telephone:1800 145 009

Facsimile:(03) 9853 7782

Personal attendances are by appointment only.



The TCO values feedback.

Comments about the TCO's dispute resolution process will assist in ongoing evaluation and improvement in service. Feedback can be provided verbally, in writing, by post or email.