About the TCO
Michael Arnold, Tolling Customer Ombudsman
Michael Arnold has been dealing with tolling customer enquiries and complaints since 2004. He brings to the role extensive experience in handling complaints in the national financial services and insurance sectors and has a reputation for successful resolution of consumer concerns.
Michael has been the National Panel Chair of the Financial Ombudsman Service, Investments, Life Insurance & Superannuation since 2003. Prior tenures include Referee, Alternate Panel Chair and Adjudicator in the Insurance Ombudsman Service (1996-2003); Senior Legal Consultant and Mediation Specialist (1992-1996); Judge and Deputy President of the Accident Compensation Tribunal in Victoria (1990-1992); and Member of the Legislative Council of the Victorian Parliament (1982-1988).
Michael has been an attorney, solicitor and proctor of the Supreme Court of NSW since 1976, and a barrister and solicitor of the Supreme Court of Victoria since 1966.
